Bates Alarms is committed to protecting the privacy of all personal information obtained from you during visits to this site.

This privacy policy notice is served by

Bates Alarms Limited, company number 08468383, registered at 1 Beauchamp Court, 10 Victors Way, Barnet, Hertfordshire EN5 5TZ

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use the website batesalarms.com. If you do not agree to the following policy you may wish to cease viewing/using this website, and or refrain from submitting your personal data to us.

Definitions

• I", "our", "us", or "we" refer to the business Bates Alarms Limited.
• "you", "the user" refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner's Office.
• Cookies mean small files stored on a users computer or device.

Key principles of GDPR

Our privacy policy embodies the following key principles;

1. Lawfulness, fairness and transparency
2. Purpose limitation
3. Data minimisation
4. Accuracy
5. Storage limitation
6. Integrity and confidence
7. Accountability

Processing your Personal Data

Under the GDPR, we control and/or process personal information about you electronically using the following lawful bases.

• Lawful basis: Consent
• Where our purpose for processing is: Responding to your email or postal enquiries
• Which is necessary because: You have contacted us directly asking for information on our products, services, business or other information.

We process your information in the following ways:

• We hold your data securely on email platforms and other storage devices as may be necessary, using it for the sole purpose of transacting business and providing information you request about our products, services, business or other information.
• Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
• Sharing your information: We do not share your information with third parties.

Your individual rights

Under the GDPR your rights are as follows:

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.

Cookies

We use cookies on this website to provide you with a better user experience. Please see our separate Cookie Policy.